At Olive Garden, we're committed to making the dining experience of every guest, including our guests with food allergies, an exceptional one. That's why we are proud to provide this information to help you make an informed food selection.
The information we are able to provide details which menu items contain the most common allergens and intolerances, based on the information provided by our suppliers. We work to keep this information as up-to-date as possible, and suggest you check our allergen information each time you dine with us.
Because all of our dishes are prepared-to-order, our normal kitchen operations may involve shared cooking and preparation areas. Therefore, we cannot guarantee that any menu item can be completely free of allergens. Items cooked on our grill or in our fryer present a special risk for cross-contamination, so we’ve clearly identified those for you.
Do you have procedures in place to minimize cross-contact in the kitchen?
Yes! When you tell your server that you have a food allergy, they will add this information to your order. This will alert the kitchen that you have a food allergy and will trigger several processes, including changing their gloves and serving utensils. Each of our managers has completed a food safety course, which includes basic information about food allergies, in addition to safe food handling practices.
Even with processes and procedures in place, we are mindful that we are not an allergen-free facility. As such, we cannot guarantee that any item is free of any allergen. While we regret that this may disappoint some guests, we feel strongly about being transparent about what we can and cannot guarantee.
Why don’t you provide information on allergens other than the ''top 8?''
Because the FDA requires and regulates allergen labeling for the ''top 8'' (milk, eggs, peanuts, tree nuts, fish, shellfish, soy, wheat), we can source this information from our suppliers. Because we recognize that our guests may be allergic to other ingredients, we are working to collect more allergen information from our suppliers.
Who can I call if my questions cannot be answered by the allergen guide? And how quickly can you get back to me?
If your questions cannot be answered by the allergen guide, please contact us online at www.olivegarden.ca/contact-us or by phone at 1- 800-331-2729 (Monday - Friday between the hours of 10am - 4pm Eastern). Depending on your question, we will need two weeks to investigate the answer.
What kind of oil do you use in your fryer?
We use 100% canola oil in our fryers. Our oil suppliers have indicated that this oil is highly refined and, per FDA, does not include any soy protein. However, it is up to each of our guests to determine if it is safe for them to consume.
Do you have a separate fryer to avoid cross-contact of allergens?
No. We do not have a separate fryer at this time. This means any food that is in the fryer can come in contact with most of the major allergens, including: wheat (and gluten), shellfish, dairy, soy and egg.
PLEASE inform your server that you have a food allergy when dining with us. If you have any questions about this information, we'd welcome you to call or email our Guest Relations Department in advance of dining with us so that we may try to assist you. Please know it may take us several days to research your request. Contact us online or call 800-331-2729 Monday - Friday between the hours of 10am - 4pm Eastern.
View and print allergy information for our menu.